Wood River Maintenance is a locally owned restoration company serving Ketchum, Idaho. We handle water damage restoration, mold remediation, fire and smoke damage, radon mitigation and the reconstruction that follows a loss. We are based in Hailey, 20 minutes down valley, which means a Ketchum emergency gets a crew in about 90 minutes rather than the half day it takes to come up from the Magic Valley.
What we do in Ketchum
Five services, one crew, one number. No subcontractor handoffs and no managing three companies yourself.
Drywall, flooring, trim and finish carpentry after a loss, matched so you cannot tell where the work happened.
Why a Ketchum address matters when something fails
Restoration is one of the few trades where the drive time is part of the product. A company two hours south can do excellent work and still hand you a worse outcome, because the damage is not waiting politely while they load the truck. Water moves into framing, soot sets into finishes, and the cost of the job climbs the whole time.
We live and work in this valley. Our crew knows which Ketchum streets are a problem in February, which buildings have plumbing stacks that make a single leak everyone's leak, and which crawl spaces flood every spring because they always have. That is not marketing — it is the difference between finding the source in twenty minutes and finding it in three hours.
It also means we are still here afterward. The reconstruction, the follow-up readings, the paperwork your adjuster asks for a month later: same crew, same number.
What Ketchum property looks like, and why it matters
Ketchum's housing is unusually mixed for a town its size. Older homes in the downtown core, condo and townhome buildings near River Run and Warm Springs, and large custom houses on the slopes above town, many of them second homes or short-term rentals that sit empty for long stretches.
Each of those fails differently. The older stock has crawl spaces and original plumbing. The attached buildings share stacks, so one failure becomes several claims. The big houses on the hill have the snow load and the north-facing roofs that produce ice dams, and are the most likely to be empty when something lets go.
We work all three, and the first question we ask is always which one you have — because it changes where we look.
When to call us
Water is coming in, or you just found standing water
A pipe froze, or you think one did
A ceiling or wall stain appeared and you do not know why
There is a musty smell you cannot locate
Your caretaker, property manager or alarm company called you about the house
An inspection flagged moisture, mold or radon before a sale
There has been a fire, however small
You are closing the house for the season and want it looked at first
If you are not sure whether it is urgent, call anyway. We would rather tell you it can wait until Tuesday than meet you in week three.
★★★★★
Hayden does quality work, with any water damage, smoke damage & fire damage. He helped us kill all the mold and smoke smell in the house we renovated. Highly recommend using Wood River Maintenance for all of your emergency needs.
Amanda W. · 2 months ago
★★★★★
Wood River Maintenance was very helpful when we had some water damage in our bathroom. They were prompt and courteous.
Diane Strolberg · 2 months ago
★★★★★
We can't recommend Wood River Maintenance enough! Hayden was always quick to respond, Kevin did quality work, and everyone was thoughtful, caring, and professional throughout the entire project. It's clear that they truly care about both their work and their customers. We're so grateful for everything they did and would highly recommend them!
Theresa Grant-Narasimhan · a month ago
★★★★★
I couldn't be happier with the work Wood River Maintenance did on my office. As a first-time homeowner tackling my first real project, I wasn't sure what to expect — but Hayden and his team made the entire experience seamless from start to finish.
From the beginning, Hayden was thorough, communicative, and walked me through every step of the process. When an unexpected PVC pipe was uncovered from the previous owner mid-project, he problem-solved on the spot and kept me informed and confident the entire way through. That kind of transparency and professionalism is hard to find.
The finished work speaks for itself — the wall and baseboard were patched and blended so perfectly with the original texture that you would never know anything had been touched. The attention to detail was impressive.
Wood River Maintenance will absolutely be my first call for every project and facelift going forward, and I would recommend them to anyone without hesitation. Thank you Hayden and team — you exceeded every expectation!
Sarah Weidner · a month ago
★★★★★
It was a pleasure to work with Hayden and all his crew. His work was extremely timely and thorough. Communication re the daily expectations was good! I recommend him and his team for any of your needs.
Cathie Royston · 3 weeks ago
★★★★★
We had a great experience. The service was excellent from start to finish. A big thank you Hayden and the team for being so helpful. I highly recommend them. They went above and beyond.
mary grant · a month ago
★★★★★
Hayden and his crew are amazing. Great communication! Helpful with trouble shooting projects and the jobs were completed in a timely manner. Highly recommend.
Cathy Nikolaisons · a month ago
★★★★★
Wood River Maintenance did an excellent job resolving my issues. I would not hesitate to call them again for any job that may arise in the future. Very pleased and pleasant people!
Dawn Whitfield · a month ago
★★★★★
Although there were some bumps in the road ( delay of shipment of materials, which was beyond his control) Hayden was a very good communicator throughout my repairs as was he true to his word. He also made sure that everything was quality work and was to my satisfaction. In addition, he was personable yet professional.
Hayden does quality work, with any water damage, smoke damage & fire damage. He helped us kill all the mold and smoke smell in the house we renovated. Highly recommend using Wood River Maintenance for all of your emergency needs.
Amanda W. · 2 months ago
★★★★★
Wood River Maintenance was very helpful when we had some water damage in our bathroom. They were prompt and courteous.
Diane Strolberg · 2 months ago
★★★★★
We can't recommend Wood River Maintenance enough! Hayden was always quick to respond, Kevin did quality work, and everyone was thoughtful, caring, and professional throughout the entire project. It's clear that they truly care about both their work and their customers. We're so grateful for everything they did and would highly recommend them!
Theresa Grant-Narasimhan · a month ago
★★★★★
I couldn't be happier with the work Wood River Maintenance did on my office. As a first-time homeowner tackling my first real project, I wasn't sure what to expect — but Hayden and his team made the entire experience seamless from start to finish.
From the beginning, Hayden was thorough, communicative, and walked me through every step of the process. When an unexpected PVC pipe was uncovered from the previous owner mid-project, he problem-solved on the spot and kept me informed and confident the entire way through. That kind of transparency and professionalism is hard to find.
The finished work speaks for itself — the wall and baseboard were patched and blended so perfectly with the original texture that you would never know anything had been touched. The attention to detail was impressive.
Wood River Maintenance will absolutely be my first call for every project and facelift going forward, and I would recommend them to anyone without hesitation. Thank you Hayden and team — you exceeded every expectation!
Sarah Weidner · a month ago
★★★★★
It was a pleasure to work with Hayden and all his crew. His work was extremely timely and thorough. Communication re the daily expectations was good! I recommend him and his team for any of your needs.
Cathie Royston · 3 weeks ago
★★★★★
We had a great experience. The service was excellent from start to finish. A big thank you Hayden and the team for being so helpful. I highly recommend them. They went above and beyond.
mary grant · a month ago
★★★★★
Hayden and his crew are amazing. Great communication! Helpful with trouble shooting projects and the jobs were completed in a timely manner. Highly recommend.
Cathy Nikolaisons · a month ago
★★★★★
Wood River Maintenance did an excellent job resolving my issues. I would not hesitate to call them again for any job that may arise in the future. Very pleased and pleasant people!
Dawn Whitfield · a month ago
★★★★★
Although there were some bumps in the road ( delay of shipment of materials, which was beyond his control) Hayden was a very good communicator throughout my repairs as was he true to his word. He also made sure that everything was quality work and was to my satisfaction. In addition, he was personable yet professional.
Locally owned and based in Hailey, 20 minutes from Ketchum. Not a franchise, not a call center, and not dispatched from the Magic Valley. When you call, you get the people who will be standing in your house.
About 90 minutes door to door, day or night, 365 days a year. That includes dispatch, loading and winter driving.
Everything, from the emergency through the rebuild. One crew handles extraction, drying, remediation and then the drywall, flooring and trim, so you are not coordinating three companies through a loss.
Yes, on water, fire and mold claims. We produce the documentation carriers require — dated photographs, moisture readings room by room, a written scope and final verification — and we will talk to your adjuster directly.
Yes, and it is routine. We take access and direction from whoever you authorize and report with photographs and readings as we go.
We assess on site and give you a written scope and price before any work starts. For insured losses we document everything your carrier needs. We do not quote restoration over the phone, because nobody who does can be telling you the truth.
We serve Sun Valley, Ketchum, Hailey and Bellevue in the Wood River Valley. In Ketchum, that includes all of the 83340 zip code — Warm Springs, West Ketchum, East Ketchum, the downtown core and River Run.